CAREER OPPORTUNITIES

Ride North is looking to add another DRIVEN and ENTHUSIASTIC sales team member.

We are seeking a candidate that has a strong ability to establish and maintain a professional relationship with customers in addition to a PASSION for Marine or power sports recreational equipment, with earnings directly tied to achieving sales targets through a commission-based compensation structure. Sales experience not required but excellent communication skills and product interest is a MUST.

If you are outgoing, self-motivated, organized and have good computer skills and mathematical ability we can train you in the sales process.

This is an opportunity to secure an excellent and rewarding CAREER with a very busy, GROWING and reputable FAMILY-OWNED establishment.

Employees must be able to work our retail hours of 9am-6pm Tuesday thru Friday and 9a-4pm Saturdays. We are currently only hiring full-time, year-round, long-term dedicated individual.

Standard Benefits with all Full Time Employment positions:
50% medical contribution after 90 days, 100% contribution up to 3% towards Simple IRA retirement plan after one year. Employee discount on products and services across our stores (tractor, powersports). Paid Time Off begins accruing day 1 with eligibility to use after 90-day training period.

Closed Sundays and Mondays! Family friendly work hours.
This position will be primarily based out of ATLANTIC MINE, MI.

Ride North is looking to add another DRIVEN and ENTHUSIASTIC sales team member.

We are seeking a candidate that has a strong ability to establish and maintain a professional relationship with customers in addition to a PASSION for tractors, RV, Marine or power sports recreational equipment, with earnings directly tied to achieving sales targets through a commission-based compensation structure. Sales experience not required but excellent communication skills and product interest is a MUST.

If you are outgoing, self-motivated, organized and have good computer skills and mathematical ability we can train you in the sales process.

This is an opportunity to secure an excellent and rewarding CAREER with a very busy, GROWING and reputable FAMILY-OWNED establishment.

Employees must be able to work our retail hours of 9am-6pm Tuesday thru Friday and 9a-4pm Saturdays. We are currently only hiring full-time, year-round, long-term dedicated individual.

Standard Benefits with all Full Time Employment positions:
50% medical contribution after 90 days, 100% contribution up to 3% towards Simple IRA retirement plan after one year. Employee discount on products and services across our stores (tractor, powersports). Paid Time Off begins accruing day 1 with eligibility to use after 90-day training period.

Closed Sundays and Mondays! Family friendly work hours.
This position will be primarily based out of ISHPEMING, MI.

Ride North is looking to add another DRIVEN and ENTHUSIASTIC sales team member.

We are seeking a candidate that has a strong ability to establish and maintain a professional relationship with customers in addition to a PASSION for tractors, RV, Marine or power sports recreational equipment, with earnings directly tied to achieving sales targets through a commission-based compensation structure. Sales experience not required but excellent communication skills and product interest is a MUST.

If you are outgoing, self-motivated, organized and have good computer skills and mathematical ability we can train you in the sales process.

This is an opportunity to secure an excellent and rewarding CAREER with a very busy, GROWING and reputable FAMILY-OWNED establishment.

Employees must be able to work our retail hours of 9am-6pm Tuesday thru Friday and 9a-4pm Saturdays. We are currently only hiring full-time, year-round, long-term dedicated individual.

Standard Benefits with all Full Time Employment positions:
50% medical contribution after 90 days, 100% contribution up to 3% towards Simple IRA retirement plan after one year. Employee discount on products and services across our stores (tractor, powersports). Paid Time Off begins accruing day 1 with eligibility to use after 90-day training period.

Closed Sundays and Mondays! Family friendly work hours.
This position will be primarily based out of KINGFORD, MI.

Ride North is seeking an experienced small engine mechanic at our Kingsford location. The ideal applicant should be a self starter with 3-5 years minimum experience maintaining and repairing products that we sell (powersports, marine, tractor or RV). We are willing to advance the training of the right candidate who exhibits promise from base knowledge and relevant experiences. Having your own tools to perform duties is highly preferred.

What you will do:

• Perform with minimum supervision equipment repairs in a timely manner.
• Ensure all safety procedures are followed and that fellow employees do the same.
• Troubleshoot problems on all equipment using test equipment, tools, service manuals and service bulletins.
• Utilize all departmental reference materials, service and parts manuals as needed to complete the job.
• Continually study and upgrade proficiency in construction equipment troubleshooting and repair.
• Keep your paperwork up-to-date at all times, personal and company (CDL - Physical Card - Log Books - Timesheets).
• Learn to operate construction equipment for diagnostics and repair.
• Own enough hand tools to facilitate completion of job tasks. Stay up to date on new trends and techniques pertaining to powersports and marine functions, operability, and repair.
• Keep current on all factory training including certifications, web-based or other training, technical service bulletins, other update literature, and new model training.
• Ensure that adequate internal controls are functioning appropriately within assigned areas.
• Adhere to corporate policies/procedures, documentation standards, and applicable regulatory requirements (i.e., federal, state, local).
• Exercise an appropriate level of courtesy, tact, and professional communications in dealing with others.
• Contribute to a favorable public image of the Ride North Group.
• Contribute toward effective team problem solving with other employees and management to foster a collaborative workplace, and to promote positive customer experiences.
• Exhibit a high level of commitment to customer satisfaction.
• Adhere to a standard of professional ethics.
• Show a high level of ownership, accountability, and initiative.
• Work in a fast-paced environment with a variety of tasks efficiently and with minimal error.
• Maintain positive relationships with customers, other employees, and owners.
• Show an interest in growing the business in the Sales and Service department.
• Keep himself/herself groomed and clothed per the dealership guidelines.
• Other duties as instructed.

What Qualifications you must have:

• Construction equipment mechanical experience preferred
• Demonstrate high degree of proficiency in heavy equipment repair.
• Ability to read and use reference materials, both on paper and on computer.
• Ability to lift 100 lbs.
• Ability to work as part of a team.
• Must be willing to work 9a-6p Tues-Fri and 9a-4p Sat, year-round.

Physical Job Expectations

• Standing for long periods of time.
• Ability to Push a 700 lb. vehicle
• Lift 100 lbs.
• Reaching outward, above shoulder, and down low
• Handling and Using fingers
• Bending, Stretching, Squatting, Kneeling, Climbing
• Using a computer

Base Wages $15-20 or higher per hour DOE plus likely billables (commissions) pay

Job Type: 40 hours

Reports to: Service Department Manager

License/Certifications:

Driver’s License (Mandatory).

Ride North is looking for a Service manager to join our team. This person should have prior experience in warranty, scheduling, and personnel management in a dealership setting. Powersports, Marine, RV & Tractor experience is a major plus. Successful candidate will possess great organizational skills, be a great self-starter, have a mechanical aptitude, be able to work with computers. This job will require great personal and communications skills in dealing with our customers and staff members. We need someone who should like being in control, want to get involved in all processes and not afraid to put their detective skills to the test.

What qualifications you must have:

• Service Department Management experience
• Team Management and Decision making skills
• Highly Computer Literate with experience in mainstream office software products
• Excellent Customer service and Solid Communication Skills

What you will do:

• Driving the company culture through his/her actions, which include the workforce planning, hiring, training, counseling, developing of shop managers, service advisors & automotive technicians while retaining employees to ensure the district financial obligations are achieved
• Develop Shop Managers & Service Advisors to become culture enhancement leaders who produce a consistent 5-star customer experience
• Ensure the smooth and profitable operation of the Service department.
• Ensure an adequate number of trained technicians and counter staff are on duty during hours of operation.
• Maintaining and arranging training, direction and scheduling for all department staff.
• Responsible for hiring, training, and developing of all shop leadership and minimizing turnover
• Train, develop and lead Shop Managers and Service Advisors on shop operations, sales, product knowledge, and service techniques
• Train, monitor, and ensure company safety and security standards are enforced to provide a work-safe environment
• Directing the proper use, security, care and maintenance of all dealership service equipment.
• Ensure that all customers are greeted, assisted, and provided the opportunity to receive the maximum and most complete work performed on their equipment.
• Direct, Assist, and Motivate department personnel to achieve maximum productivity, efficiency and profitability.
• Manage staffing, billing, and payroll closely in order to meet agreed upon 45% payroll budget.
• Abide and enforce all dealership policies pertaining to the department.
• Maintain a positive working relationship with all department heads.
• It is expected that approximately 80% of your time is spent in shops with the assigned Shop Manager & shop team to maximize results

Job Type: 40-45 hours

Reports to: District General Manager

License/Certifications:

Driver’s License (Mandatory)

Ride North succeeds because we value the people and processes in place. The Parts Sales Specialist is a combination of many different skills. Selling, ordering, organizing and keeping inventory being the key factors of the position.Having great customer service skills both in person and over the phone create the atmosphere that brings in our customers. With attention to detail, good listening skills, each customer will be able to communicate their needs, while you proceed to fill their orders, upsell additional parts, accessories, apparel, and riding gear that they may need or didn’t know they needed.

What you will do:

• Drive sales of technical and casual powersports and marine apparel and riding gear to in-store customers, phone-in customers, media customers, internet customers and internal departments

• Educate customers on and sell gear and apparel related to motorcycles, ATVs, UTVs, scooters, fishing boats, pontoon boats

• Inventory management including ordering, receiving, and cycle counts

• Create, maintain, restock, and organize displays in showrooms

• Follow up with customers on special order items and status

• May include sales at outside events

• Participate in training, seminars, and staff meetings

• Dominate Social Media and stay highly engaged to drive traffic

• Maintain current and updated items on Ebay at all times to create a presence

• Maintain returns/exchanges of parts inventory

• Order, count, and verify inventory of parts, accessories, apparel, and gear for customer orders, special orders, and service orders

• Additional duties may be assigned

What your Qualification you must have:

• Highly Computer Literate with experience in mainstream office software products

• Highly Organized with a predisposition towards systematic processes without deviation

• Prefer cash handling experience.

• Excellent customer service and solid communication skills.

• Ability to learn new information quickly and juggle multiple tasks simultaneously.

Job Type: Full Time 35-40 hours 

Work Location: In person

Reports to: Parts manager

License/Certifications: Driver’s License (Mandatory)